We are happy to advise on remedial action needed to enable a sweep to take place but as our time and diary space is very busy and precious we cannot attend properties and walk away due to lack of information or incorrect information provided when booking. We have come across many properties where the homeowner has booked a sweep and upon arrival a gas lining is hanging in the chimney, or the chimney pots have been capped off previously so making it not possible to carry a sweep out. Should our sweeps turn up and be unable to carry the sweep out then we reserve the right to charge the full price of the intended booked sweep. We also reserve the right to charge in the event of a last-minute cancellation, (less than a full 48 ours notice).Ĭharging If We Are Unable To Carry Out Sweep Upon Arrival We reserve the right to charge a fee in the event that no-one is home when we attend the property, and/or we cannot gain access. We may have turned away other customers if we have a full day. We have allocated time in our day specifically for you and late notice cancellation may mean we cannot rebook. If you have to change or cancel an appointment, please give as much notice as possible. We understand that our customers have busy lives too. If we can resolve the problem but it is necessary to charge extra, we will tell you before the work is undertaken. A receipt along with the certificate per appliance will also be provided. You may pay by cash, bank transfer and card. Payment is due at the time of provision of the service, except where arranged in advance. If you decide you do not want the sweep to continue with the job, we reserve the right to make a charge to cover our costs, including a contribution towards work already undertaken. The sweep will advise you if there are any extra charges to be made. If we encounter a problem (this might for example, be a blockage or a problem flue, or a very neglected non-regularly swept flue). You can decline to use the service at that point, although a site visit charge will apply. If you have failed to tell us in advance of any problems, or that it is, for example a fireplace that is larger than normal, we reserve the right to ‘re-quote’ on arrival. We rely on you to tell us what we are sweeping – the price will be quoted to you based on that information. We operate a ‘fixed’ pricing scheme for a straight forward sweep or job. Of course, like many businesses there is some ‘small print’ so here it is. We undertake to do the best job possible for our customers for a quoted price. This sparked Kay Bojesen's imagination and fascination with children, toys and wood and brought back memories of his own childhood when his father (the publisher Ernst Bojesen - the publisher of the Danish satirical annual Blæksprutten (The Octopus)) carved wooden figures for him and him encouraged his children to be creative, imaginative and playful.TERMS & CONDITIONS FOR VAUGHAN CHIMNEY SWEEP SERVICES 1919 was the beginning of a new era for Kay Bojesen. He was one of the pioneers who organized the Den Permanente association - an artists' cooperative that included a shop and exhibition space that over the decades came to represent the best in Danish and Scandinavian design. He was one of the first Danish craftsmen to embrace functionalism. Kay Bojesen graduated as a silversmith in 1910 after completing his studies with silversmith Georg Jensen. Material: lacquered beech wood / Height 20cm - Deep 4.5cm - Wide 7cm. With his elegant black uniform and striking top hat, the new member of the wooden figurine family is the perfect addition to this range. Kay Bojesen completes the fairy tale with the chimney sweep, together with the shepherdess they form the beautiful couple that completes Hans Christian Andersen's fairy tale. The chimney sweep is a fairytale figure from Danish culture and best known from Hans Christian Andersen's fairy tale 'The Shepherdess and the Chimney Sweep'.
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